We take all feedback and complaints as an improvement opportunity and aim to do our best to resolve the issue to your satisfaction.
We will acknowledge receipt of your feedback or complaint within two working days. Our aim is to resolve any issue within ten working days.
If we cannot reach a resolution within ten working days, we will keep you informed of the progress and provide you with a revised timeframe.
Landholders can lodge a complaint or feedback directly with their Land Liaison Officer or via the details below.
If you have a query, a compliment or a complaint, you can contact us by:
If you are not satisfied with the outcome or resolution, you may:
You can contact EWOV by:
We acknowledge the uncertainty and concern around the Western Renewables Link, particularly for landholders and communities located on the proposed route.
We encourage anyone struggling with challenges to their own, a friend or a family member’s mental health and wellbeing, to contact one of the independent support providers listed below for free and confidential advice.
