Engagement values
We are committed to delivering extensive and meaningful engagement, in an open, inclusive, accessible and timely manner throughout the planning and delivery of the project.
We are committed to open and meaningful engagement with the community.
Understanding
- We will seek to identify benefits for the community or areas for improvement based on feedback from the community.
- We will seek to understand the community in which we operate, who will be interested and why.
- We will seek to understand the impact of our project on the community that will be impacted and how.
Openness
- We will be open and transparent with all stakeholders.
- We will be authentic in our dealings with stakeholders.
- We will set clear expectations with stakeholders about what they can influence or provide input on.
Respect
- We will treat all stakeholders with respect.
- We will ensure our information is useful and accessible to stakeholders.
- We will engage with stakeholders as early as possible.
Responsiveness
- We will communicate with and respond to stakeholders in a timely manner.
- We will ensure the information we provide is consistent and accurate.
- We will deliver what we say we will, when we say we will.
How we engage
Ways we engage
We use a range of communication tools to keep everyone up to date about the project and upcoming events, including our:
- News & events pages
- virtual engagement room
- regular eUpdates
- advertisements in local papers and radio stations
- webinars and community information sessions
- phone calls and face-to-face conversations with landholders and stakeholders.
We also have a Community Consultation Group and a Council Advisory Group for the project.
Our engagement approach
The EES Consultation Plan identifies key stakeholders and provides an overview of the guiding principles and objectives of the project’s engagement activities and timeframes. The Plan also outlines how feedback will be used to inform the project.
Our Community Engagement Summary Reports outline the engagement undertaken by the project team, the key issues raised by local communities and landholders and how we’ve used this feedback.
To view the reports, select the ‘Publications/Reports’ box on our Resources page.
Visit our online engagement room
Take a virtual walk around our online engagement room to explore the project’s benefits, timelines, the Environment Effects Statement process and an interactive map of the proposed route.
Community Consultation Group
The Community Consultation Group (CCG) began in April 2021 and provides an opportunity for discussion between the project team, landholders, local community organisations, local government, and other members of the communities along the proposed project.
CCG membership involves representing and conveying community concerns and queries. It does not imply support or endorsement of the project.
To read the terms of reference and meeting minutes, go to our Resources page.
